Returns & Exchanges
At The Vibez Shop, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. If the vibe isn't right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items in their secure packaging, ensuring all labels and tags are intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing